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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Brinton

February 12, 2025

5  out of  5
rating by Robert Brinton
"Jill Austin and Sarah Renn were able to get me insurance after I had many claims on my car and they did me right I suggest look into them at State Farm In Sandy."
We responded:
"Thank you, Robert, for sharing your experience! I'm happy to hear that Jill and Sarah were able to assist you with your insurance needs. They truly are dedicated to helping our customers. If you need anything else, feel free to reach out to our office."
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Nick Croft

January 29, 2025

5  out of  5
rating by Nick Croft
"Jessica has been really helpful and extremely nice helping with questions and payments. Would definitely recommend going through this State Farm Insurance branch."
We responded:
"Thank you, Nick, for sharing your experience! I'm happy to hear that Jessica has been helpful and kind in assisting with your questions and payments. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out to our office."
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Mike Adams

January 18, 2025

5  out of  5
rating by Mike Adams
"I want to start by saying that the beginning of this statement is not the premise of why I am writing this review, but just to provide context. I was in a car accident a few years ago that has been to say the least, a difficult process and is still ongoing. The corporate end of State Farm, to put it bluntly, was a total disappointment throughout the process. However, if we’re being honest with ourselves, the corporate end of anything these days has become a disappointment. I wanted to find another insurance company, but it has been Kresha Brems' team that has kept me around. State Farm should give them an award as they could only hope to be as good as her agents. I had a conversation with Ashley Walker, who is the account manager for Kresha, and she was not just professional, but also caring. Not just the typical lip service you get from most, but I mean genuinely compassionate. She talked to be like a person and had a conversation, even though she was probably very busy and didn’t have to take an extra second of her day to do anything other than what I was calling for, but she did. I have had other employees at this agency be very kind and helpful as well, but Ashley was truly exceptional. She took care of my request and made sure I understood everything. This type of service and people like Ashley are the reason I’ve stayed with State Farm. So, to Ashley, I’d like to say thank you very much for being a good person, a professional and helping me take care of my concerns."
We responded:
"Thank you, Mike, for sharing your experience! I'm happy to know that Ashley and the rest of our team have made a positive impact during such a challenging time. It's wonderful to hear that Ashley's professionalism and genuine compassion have been so meaningful to you. Your feedback is truly appreciated, and we're here to assist with any future needs or questions you may have."
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Lari Lockwood

January 16, 2025

5  out of  5
rating by Lari Lockwood
"They are the best."
We responded:
"Thank you, Lari, for your fantastic feedback! I'm so happy to know you think we're the best. If you ever need assistance or have questions, feel free to reach out to our office. We're here to help!"
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Nicholas Cutler

January 13, 2025

5  out of  5
rating by Nicholas Cutler
"Ashley was fantastic and explained all of our options and we got the best policies in place for our family. Love State Farm and their people."
We responded:
"Thank you, Nicholas! I'm happy to hear that Ashley was able to provide you with fantastic service and help you find policies that meet your needs. It's wonderful to know you love our Sandy office and our team. If you have any questions, feel free to reach out to our office. We're here to help!"
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Jesus Martinez

January 7, 2025

5  out of  5
rating by Jesus Martinez
"I cannot recommend Shannon highly enough! From start to finish, she provided exceptional service, answering all my questions promptly and thoroughly. She went above and beyond to find the best coverage for our needs at a competitive rate. Her professionalism, attention to detail, and friendly demeanor made the entire process seamless and stress-free. It’s rare to find someone who truly cares about their clients, but Shannon does just that. If you’re looking for an insurance agent who will treat you like family, this is your team."
We responded:
"Jesus, thank you for sharing your feedback! I'm so happy to hear that Shannon provided exceptional service and made the process seamless for you. Her dedication to finding the best coverage and treating everyone like family truly reflects our team's values. If you ever have more questions or need assistance, feel free to reach out to our office. We're here to help!"
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Liz

January 1, 2025

5  out of  5
rating by Liz
"I have been working with Sarah Wren and she is fantastic."
We responded:
"Thank you, Liz, for sharing your experience! I'm happy to hear that Sarah has been fantastic in assisting you. We're grateful to have her as part of our team. "
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Anja Presson

December 18, 2024

5  out of  5
rating by Anja Presson
"Jill Austin was very helpful! She was quick to ask for what she needed from us to get our new car added to our policy. Thank you! 🙏"
We responded:
"I'm happy to hear that Jill was able to assist you efficiently, Anja! We appreciate your kind words and are grateful for your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime. Thank you!"
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Weina Qiu

December 11, 2024

5  out of  5
rating by Weina Qiu
"The staff at this office are incredibly helpful! I’ve been a client for over 10 years, and every time I need assistance, they are always there for me. They are efficient, and consistently provide excellent service!"
We responded:
"Weina, thanks for your wonderful feedback! I'm so happy to know that our team has been consistently helpful and efficient throughout your years with us. We truly appreciate your loyalty and are always here to assist you whenever needed. If you have any questions or need further assistance, feel free to reach out."
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Ben Rees

December 10, 2024

5  out of  5
rating by Ben Rees
"I have had the best insurance experience I have ever had with State Farm! If it is to change my policy, make a claim or have roadside assistance, the experience has been top notch!"
We responded:
"Thank you, Ben! It’s great to hear that working with us has been such a smooth experience. Whether it’s adjusting your policy, filing a claim, or using roadside assistance, we’re always here to help things go as easily as possible. Let us know if there’s anything else you need!"
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Germán Araya

December 8, 2024

5  out of  5
rating by Germán Araya
"Best experience ever 👌🏻"
We responded:
"Thank you, Germán! We’re so glad you had such a great experience with us. It’s always our goal to make every visit as smooth and positive as possible. If there’s anything else you need, we’re always here to help!"
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Brandon

October 7, 2024

1  out of  5
rating by Brandon
"I’ve tried to cancel my policy multiple times so that I’m not charged yet no reply ???"
We responded:
"Brandon, thank you for bringing this to our attention. I'm genuinely sorry for the inconvenience you've experienced with canceling your policy. Your feedback is important, and I want to ensure we address this promptly. Please reach out to our office directly so we can assist you further and resolve this matter. - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Christa Woodall

August 27, 2024

5  out of  5
rating by Christa Woodall
"I've had such great experiences with this State Farm team! I was T-boned last year in a parking lot, and they fought diligently when the other party claimed I was liable. Then when there was a mixup with the roadside towing plan this year, their team again worked tirelessly to help me get my out-of-pocket expenses reimbursed (thanks, Jill!). Car accidents can be so challenging, but I feel like I truly am in good hands with Kresha Brems and her team."
We responded:
"Christa, I'm glad to hear about your positive experiences with our team. Car accidents can indeed be challenging, and I'm happy we could assist you during those tough times. Jill and the rest of our team work hard to support our clients, and it's great to know their efforts made a difference for you. If you need any further assistance, we're always here to help. - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Ashley Vaughn

August 14, 2024

5  out of  5
rating by Ashley Vaughn
"I called State Farm today, thinking that I was going to cancel my insurance with them. However, I had the opportunity to speak with Jill. She took the time to review why my monthly fees were so high and figured out the problem. Jill called me back within 15 minutes, had a solution and implemented it immediately! Wow! Jill is my hero today!"
We responded:
"Hey Ashley, Thanks for sharing your experience! I'm glad Jill could help you out and find a solution so quickly. She's definitely a valuable part of our team! If you need anything else, feel free to reach out anytime. - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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TUAN TRAN

August 1, 2024

5  out of  5
rating by TUAN TRAN
"Great agent and wonderful staff. Been a client for over 15 yrs."
We responded:
"Tuan, we’re so thankful to have policyholders like you at the Kresha Brems State Farm Insurance Agency. Please reach out if you have any questions about your auto, home, life, or other insurance policies."
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Sara Jones

July 30, 2024

5  out of  5
rating by Sara Jones
"Kresha was absolutely amazing and made it fast and easy!!!"
We responded:
"Hey Sara, I'm so glad you had a fast and easy experience with us! Thanks for the awesome review!!! - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Mary Bailey

July 30, 2024

5  out of  5
rating by Mary Bailey
"Sarah Wren, in the State Farm office of Kresha Brems, is an absolute marvel! She's my go-to representative when I have questions about my insurance or about additional insurance coverage. She returns emails and calls promptly, remembers the unique circumstances of an annual special endorsement I request, and makes the whole process worry-free for me. Thank you, Sarah!"
We responded:
"Hi Mary! Thanks a ton for your wonderful review! I'm so happy to hear that Sarah has been able to assist you so effectively with your insurance needs. It's great to know she makes the process worry-free for you. We'll make sure she knows how much you appreciate her efforts. If you need anything else, don't hesitate to reach out! - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Brandon Whitlock

July 9, 2024

5  out of  5
rating by Brandon Whitlock
"Thank you Sara for your help getting Insurance on our cabin"
We responded:
"Thank you, Brandon, for sharing your experience with Sara! We're thrilled to have helped you secure insurance for your cabin. We're grateful for your kind words and glad we could assist you. If you ever need anything else, feel free to reach out to our office. - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Jana Buchi

July 9, 2024

5  out of  5
rating by Jana Buchi
"I have been working with this agency for several years. They have always been helpful in answering my questions and the pricing seems to be competitive . Today when I called to add another car, Sarah answered the phone. She helped me with my car insurance and informed me of some insurance that would be useful for us to think about. I appreciated the extra info and time she spent."
We responded:
"Thank you for sharing your positive experience, Jana! We're glad Sarah was able to assist you with adding another car to your insurance and provide valuable information. We're grateful for your loyalty and look forward to helping with any future insurance needs. - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Bryan Bonilla

July 8, 2024

5  out of  5
rating by Bryan Bonilla
"Great service & communication, really got me into what I needed at a great price, thank you so much"
We responded:
"Thank you for your positive feedback, Bryan! I'm glad we could assist you in finding the insurance coverage you needed at a great price. We're here for you whenever you need us! - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Christopher Harris

June 20, 2024

5  out of  5
rating by Christopher Harris
"This has been the best agency to work with. I spoke with Sarah, she is incredibly knowledgeable and took the time to make sure I understand all my options. She is super responsive and genuinely cares about her clients. I highly recommend her to anyone!"
We responded:
"Thank you, Christopher! I'm pleased to hear that Sarah provided you with knowledgeable and attentive service, ensuring you understood all your options. We appreciate your recommendation and look forward to assisting you further in the future! - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Natalie Thacker

June 20, 2024

5  out of  5
rating by Natalie Thacker
"Sarah is an absolute delight to work with! She’s knowledgeable, responsive, and is always able to help with any questions I have. Thank you for your amazing service!"
We responded:
"Natalie, your feedback is truly appreciated! I'm pleased to hear that Sarah provided you with knowledgeable and responsive service. We are grateful for your kind words and look forward to assisting you with any future insurance needs. Thank you for choosing our office! - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Tim Graham

June 19, 2024

5  out of  5
rating by Tim Graham
"Phenomenal customer service throughout them the office staff. Truly care about each of their clients and always go above and beyond to take care of them."
We responded:
"Tim, we're thrilled to hear you had a phenomenal experience with our office staff! We're grateful for your kind words and are pleased to know we could go above and beyond for you. Thank you for recognizing our dedication to taking care of our clients. We're here for all your insurance needs! - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Debbie Zupon

May 22, 2024

5  out of  5
rating by Debbie Zupon
"I recently changed my homeowners insurance to State Farm. The move saved me almost $2000.00 per year! Jill and Sarah were so kind and helpful with this transition. It was through the Kresha Brems agency in Sandy, Utah."
We responded:
"Debbie, I'm thrilled to hear you saved nearly $2000 per year by switching your homeowners insurance to State Farm through our office in Sandy, Utah! I'm pleased that Jill and Sarah provided such helpful and kind assistance during the transition. Thank you for choosing us for your insurance needs! - Kresha Brems - State Farm Insurance Agent, Sandy, UT"
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Myna Bowman

May 20, 2024

5  out of  5
rating by Myna Bowman
"Shannon was so awesome! Answered all my questions and was very helpful every step of the way."
We responded:
"Myna, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback! Shannon is a wonderful asset to our team, and we're glad she was able to assist you. - Kresha Brems - State Farm Insurance Agent, Sandy, UT"